Batteries Plus

Kierstin day
5 Star
TO THE BOSS: Dean and Eric were absolutely amazing. They helped me with every step of the way even when it wasn’t part of their job and give me suggestions where to go in the meantime while they fix my phone. This was the best customer service I’ve ever received in my entire life as somebody who is addicted to her phone, they took their time and energy to help me get my phone back and I definitely deserve a raise. They were gentlemen and understood all my concerns. Shout out to Dana and Eric.
Friday 15th November 2024

Lori Crumpler
5 Star
This place has good energy, and lots of it! Batteries, bulbs, lighting and more. Skilled techs have fixed my phone in the past. Most recently, the battery on my electric scooter needed replacement. Found the correct product, ordered in-store and they delivered directly to the shop doing the service. Easy. Back on the road. Shout out to boss-man Tomás, the very patient Dean, and Italio. Highly recommended.
Tuesday 13th August 2024

Ernesto
2 Star
I came to this place to have the front screen of my phone fixed, I had to wait 4 hours. By the time I arrived to pick it up I found that they had damaged the back of the phone. Also they didn't have the spare part to repair it, they told me that in a few days they would call me to repair it for free hahaha, no one believes it. In the end, the phone repair job was totally disgusting. I do not recommend that you repair your phone in this place. In the end it was better for me to repair the phone on my own.
Thursday 11th July 2024

Pedro Vasquez
1 Star
I"m disappointed with the lack of customer service and the apparent incompetence displayed by your team at the store on 1759 NE 163rd St, North Miami Beach, FL 33162. My experience was far from professional. I encountered delays, miscommunication, and a general unwillingness to assist with my concerns, which were straightforward. The lack of basic customer care and responsiveness left me feeling undervalued as a client. I expect a higher standard of service and competency, and unfortunately, this experience didn’t meet those expectations. Improving communication and prioritizing customer satisfaction would make a significant difference.
Sunday 10th November 2024

Daniel Caraway
5 Star
Excellent service! I needed the back of my phone reglued. The guy at the counter did it in under 15 minutes, complete with the press and didn't even charge for the simple fix! Fantastic!
Tuesday 10th September 2024